Tuesday, March 1, 2011

Choosing A Service Provider (part 3)

After you have completed your due diligence on the basic facts about a propspective provider of internet marketing services or website design (see part 2 of this series) it is time to move on to the subjective qualifiers.

You need to take a close look at what the vendor has done for their own business. If they have a ratty looking site then you should not expect much more than what you see. If their site has marginal organic rankings and poor local search rankings then you should expect that or less. The bottom line is that if they can't do it for themselves you can't expect them to do good things for you.

Look over the vendors portfolio to assess the range of their experience and see their work. Visit sites shown on their portfolio, go to the bottom of the referenced site and see if their name is showing in the credit line. Many subpar outfits claim work that is not theirs.

A good website company will have at least 20 example sites in their portfolio. Their portfolio should have represent a diverse client base and have sites that range from a simple brochure site to a complex e-commerce site. Remember that your internet needs will grow and that you want to partner with a company that can help you for years down the road.

Ask about the company's fulfillment process. Many companies outsource web design to India or piecemeal work out to a plethora of freelancers. We have personally caught web design firms in India and Canada having stolen website files and reproduced the sites after changing only the logo and contact information. Know who is doing your work and how it will be completed. If someone works alone and claims to be doing several sites a month you should be suspicious.

Ask about the company's full range of capabilities. Again, a one or two person outfit cannot possibly handle a book of business in a proper manner. If they cannot provide a full suite of services you will quickly outgrow them or suffer through being underserviced. Ask for examples of social media sites they manage, online reputation work, PPC management, etc.

Don't be bamboozled by a fast talking or aggressive salesman. Find a company that is willing to learn about your company, and that will take time to educate you on theirs. Ask to visit their office and see what they have to offer.

Following the tips we have provided here can save you from a lot of misery and help you to find great success in your online endeavors. Feel free to contact us with any questions. We're here to help!

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